Returns

If your ‘Hawkins & Shepherd | PinCollarShirts.co.uk’ purchase does not meet your expectations, you may return the item in its original and unused condition, with tags attached, within 30 days after delivery, for a refund or exchange.

** PLEASE NOTE ITEMS PURCHASED ON SALE CAN NOT BE REFUNDED - ANY SALE ITEMS RETURNED WILL BE EXCHANGED FOR A GIFT CARD OF THE SAME VALUE **

When returning an item, please place in the original packaging with a printed returns form available via the link below:

Download Returns Form Here

Then stick the pre-paid returns label (UK Customers only) to the outside of the package and take to any UK Post Office.  International customers (Outside of the UK) please return at your own cost.

*We are unable to offer free returns currently to our international customers.

**Please ensure you remember to get a proof of postage receipt.

If for any reason you have misplaced the pre-paid returns label, please return to the below address:

Pin Collar Shirts Ltd,
myWarehouse,
28 Heathfield,
Stacey Bushes,
Milton Keynes, UK,
MK12 6HP.

All goods will be inspected on return.


Refunds

We’ll refund your money via your original payment method within 7-10 days of receiving the item(s).  If you have requested an exchange, we’ll ensure that the exchanged item(s) is shipped out within 24hours from when we receive the item(s).

This returns policy does not affect your statutory rights.

For more information please contact us on:

customerservices@pincollarshirts.co.uk