At Hawkins & Shepherd, we understand the importance of delivering your purchases in a timely and efficient manner. As a small business, we take great care in processing each order with utmost attention and aim to fulfil orders within 48 hours.
For orders within the UK, we rely on established couriers and postal services such as Royal Mail, Evri, or DPD. Once your order is processed and ready for dispatch, we select the best carrier based on the size, weight, and destination of your package.
For our customers ordering from outside the UK, we utilise international courier services like Royal Mail, DPD, UPS, and FEDEX. Our aim is to ensure that your purchase reaches you as quickly and securely as possible. Please note that shipping times can vary depending on the destination and courier service.
Please be aware that international orders may be subject to additional customs charges or duties upon delivery, depending on the regulations of the destination country. These charges are the responsibility of the customer and are not included in our shipping costs. Please check with your local customs office for more information regarding potential fees.
For any further information or queries regarding our delivery services, please don't hesitate to get in touch with our customer service team at firstname.lastname@example.org. We're here to assist and make your shopping experience as seamless as possible.
Thank you for shopping with Hawkins & Shepherd. We appreciate your business and look forward to providing you with top-tier products and services.